Frequently Asked Questions

Can I make my own arrangements to go into town for dinner or a drink mid-week?
Absolutely - just advise us so we can cancel your dinner arrangements.


What if I have food allergies?
All dietary requirements are taken into consideration when meal requests are made. The venues we use are very well versed with making alternative meal options to suit all allergies.


Do you need to be Australian?
Even though we are an Australian company we welcome guests from all over the world that come to join us.


I’m thinking of coming by myself. Is that ok?
Of course it is! The Escapes are designed for solo travelers as well as those wishing to travel with a friend or partner We are sure within a short period of time you will feel very at "home".


What is the age range?
Everyone has a need for some ME Time and everyone is very welcome to join us.


Can I do my own thing during the day or do I have to stick to the program?
It is your time to do whatever you would like. Don't forget it is all about ME Time and rejuvenating and giving a little back to yourself.


What airport do I fly into?
When you make a booking with us, we will guide you re your travel plans and explain which airport, transfer arrangements and guide you through the designated airport.


Do I have to organise my own transport from the airport to the Hotel?
If travelling for the designated escape dates - all airport transfers are included. If pre or posting and are making your way from another destination we will talk you through your best options.

Unfortunately airport transfers are now always included in every escape. Once we know which flights you are on we will attempt to connect you with fellow guests so that transfer costs can be shared.


For any other queries or questions please don't hesitate to email us at lea@hellome.com.au

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